David Silver

Reading Ambitiously 5-2-25

Video placeholder A customer e-mails quarterly updates and quietly mentions a change of address at the bottom. 1. You scan the e-mail. 2. Click Create Task. 3. Type “Update customer address,” pa...

Reading Ambitiously 5-2-25

Reading Ambitiously 5-2-25 Enjoy this week’s Reading Ambitiously as a podcast entirely generated by AI. Audio placeholder...

Reading Ambitiously 5-2-25

A workflow engine moves the ticket; the agent has the intelligence to do the work. It adds: - Task planning and execution - Capabilities that can query and act across systems, like e-mail, CRM, Slack...